Complete Guide to Online Shopping with
UNIQ FRENCH

Orders and Payments
How to place an order on UNIQ FRENCH?
Here is a simple guide to ordering on UNIQFRENCH:
What payment methods are accepted?
At UNIQFRENCH, several payment methods are generally accepted to facilitate your purchases. Here are the most common options:
Delivery and Shipping
What delivery methods are available?
We have several carriers:
What are the delivery times?
The order leaves our warehouses between 48 hours and 72 hours maximum after ordering and receipt of payment.
How do I track my order?
A tracking number will be provided to you by email so you can track your package.
Returns and Refunds
Can I return an item?
You can return unused items free of charge within 30 days.
How to make a return?
Use the contact button to specify your return request, specifying the items concerned and the invoice number, and we will send you a return label by email as soon as possible.
Service Client
How to contact customer service?
The contact button is a great way to connect with customer service. By providing your first and last name, phone number, and email address, along with a clear description of your request or questions, you can get the assistance you need.
Can I change or cancel my order?
Of course! If your order hasn't left our warehouse yet, you can modify or cancel it. Please contact us with your order number and details; we'll be happy to help.
Other questions
Do you offer promo codes?
We offer promo codes to customers who have created an account on our site.
Are the products guaranteed?
All our products are guaranteed by the manufacturers or by the constructors, it is important to note that some class B, C, .. products do not benefit from the same guarantee as those of class A. If you need more information or clarification on a specific product, do not hesitate to contact us.
Where can I find the general terms and conditions of sale?
At the bottom of the home page, see the general terms and conditions of sale.